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Private Call and SMS don't work through BrandMeister after about 10 minutes of inactivity

asked 2018-02-27 00:49:37 +0100

n8lbv gravatar image

updated 2018-02-27 00:52:13 +0100

I'm relatively new to BrandMeister..
I am testing individual radios on Brandmeister talkgroups.
I am noticing that both private call and SMS work as advertised but only for about 10 minutes since Brandmeister last heard the radio being called.
If I try a private call or an SMS to the individual radio it works, Brandmeister remembers where the radio is in terms of what repeater it is behind from it having had transmitted within that 10 or so minute time period.
If I wait 12 minutes (or more) Brandmeister forgets or loses memory of where the radio was last time it heard it.
This is confusing as I thought it should remember where the radio is for a much longer period of time as in forever..
Radios last heard location (repeater) should just be a database lookup at this point.

But I am seeing it consistently does not work until the radio being called is keyed up (transmits again) before Brandmeister can successfully route a private call or SMS to the radio being tested.

Looking for help here.

Does not seem to be an IP or NAT issue as the static talk group being used always passes traffic and works on inbound Talk Group activity.

Unless SMS or private use a different port to the repeater and we need to forward ports for this.

Please advise and thank you!!

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answered 2018-02-28 05:13:20 +0100

R3ABM gravatar image

It seems like your master is out of sync. Please tell ID of your master server.

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Please explain what you mean by out of sync. This has been going on for days. Out of sync sounds like a temporary condition that would clear itself up eventually. I am using BM3108 as our master server. Thanks!

n8lbv gravatar imagen8lbv ( 2018-02-28 06:03:43 +0100 )edit


n8lbv gravatar imagen8lbv ( 2018-03-03 09:57:20 +0100 )edit

Not sure if this helps: CONFIG: RadioID 1126196 -->TS1/TG31264 RepeaterID 312665 Master: BM3108 RadioID 1126548 -->TS2/TG31488 RepeaterID 312665 Master: BM3108 Either radio can private call each other and SMS each other but only if they have made a group call thru BM within 10minutes.

n8lbv gravatar imagen8lbv ( 2018-03-03 10:41:54 +0100 )edit

If you wait longer than 12 minutes neither radio can successfully complete a private call or an SMS to the other until they once again transmit a group call to the BM talkgroup.

n8lbv gravatar imagen8lbv ( 2018-03-03 10:43:18 +0100 )edit

How do I investigate/troubleshoot this further?

n8lbv gravatar imagen8lbv ( 2018-03-03 10:43:37 +0100 )edit

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Asked: 2018-02-27 00:49:37 +0100

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Last updated: Feb 28