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How can I remove static talkgroup from Self Care?

asked 2018-02-16 09:51:38 +0100

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Hi there! I'm IZ4FXC 2224205. The problem is that from my hotspot dashboard I'm not able to remove static TGs. When I press the left arrow the web page answers correctly "success" but the TG stays there.

Thank you for your attention, Greg.

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answered 2018-02-18 12:07:19 +0100

Greg: hover your mouse over the talkgroup that you are trying to clear and don't click. Wait for a few seconds. a bubble should appear with some indications in it. Let us know what you see.

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I'm sorry but overing the mouse on the TGs doesn't show anything. The TG where addedd manually from the dashboard.

IZ4FXC gravatar imageIZ4FXC ( 2018-03-02 10:21:21 +0100 )edit

answered 2018-02-16 23:47:38 +0100

n0nki gravatar image

I wonder if your talk-group is added to the list because it was dynamically created due to activity on your hotspot? Can you try transmitting on TG4000 to clear dynamic talk-groups? You might also find another web browser may work? Are you blocking any java-script on your web browser?

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Yes I can but it is useless, TG4000 just clears the dynamic TGs not obviously the static ones. Tried three different browsers in three different PCs.

IZ4FXC gravatar imageIZ4FXC ( 2018-02-28 09:39:41 +0100 )edit

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Asked: 2018-02-16 09:51:38 +0100

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Last updated: Feb 18