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Problem with Password Reset Email

asked 2017-09-27 20:06:21 +0200

PA1HCK gravatar image

Hi folks,

I'm having an problem with a password reset I'm trying to perform on my account. I registered recently but the password generated by my password manager wasn't saved, and so I can't log in normally. On attempting to reset the password, I get the message "The given email address is not matching with the given username. Are you sure this is the correct email address?"

I am absolutely sure that the email address I've provided for the reset is the one I used to register - it's identical to the 'To:' field on my activation email. I'm also sure that my callsign is correct. ;)

Can anyone help out with this? If you can manually send a password reset email to the address registered with my account, that'd do the trick!

Thanks!

PA1HCK

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answered 2017-09-28 06:05:08 +0200

dk5ras gravatar image

Hi!

You can send me an email with your favorite password, and I will enter it. dk5ras@dk5ras.de

Ralph.

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Asked: 2017-09-27 20:06:21 +0200

Seen: 32 times

Last updated: Sep 28